android App - How do I change my password or email address? To change your email address or password: tap on the menu tap “My Account” tap on the entry you wish to change (email address or password) enter your new email address or password save your changes. Related articles I’ve forgotten my password - what should I do? I'm having problems logging into my account I requested a new password, but I have not received an email iOS App - How do I change my password or email address? How can I contact Customer Care?