Basic and Premium membership

• What can I do with a free membership?
• How do I cancel my Premium subscription?
• How do I purchase a Premium membership?
• iOS - How do I manage my subscription?
• Android - How do I manage my subscription?
• How do I receive a refund?

Payment related questions

• Why were my payment details not accepted?
• How do I update my payment details?
• Why was my subscription automatically renewed?

EliteSingles Shop

• How do I find the retailer displayed in the EliteSingles Shop?
• The EliteSingles Shop link to a product is not working, what should I do?
• The EliteSingles Shop item I want is out of stock, what should I do?
• My EliteSingles Shop payment is not going through, what should I do?
• When will I receive my EliteSingles Shop purchase?
• How do I cancel an order purchased via the EliteSingles Shop?

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